Frequently Asked Questions
Do you offer in person counselling sessions?
THRIVE. Wellbeing & Counselling Services offers face to face counselling sessions in the Macedon Ranges as well as online appointments Australia wide
How do I schedule an appointment?
All new clients are eligible for a free 15-minute phone appointment with Emily. You can email Emily via the website to get started.
Do you accept Mental Health Care Plans?
At this stage, no. But there is the possibility that in the future we will and this is something that we would be happy to discuss further with you.
What if i'm not sure you will be the right fit for me/ my child?
I offer a free 15 minute intro call with all potential new clients and/ or their parent/ guardian. This gives us the chance to get to know each other. Here’s what you can expect:
I’ll ask you about why you’re reaching out for support
I’ll tell you a bit about myself and my approach
You can ask me any questions that I didn’t cover
We’ll talk about fees, availability, etc
If I decide you are a good fit, what happens next?
If we both decide we're a good fit after our intro call, I will ask for your email and send you a link to my booking schedule. Once you have chosen your preferred day and time, I will send you a couple of forms to complete prior to our first meeting.
What is the first session like?
I have a collaborative, non-judgmental and relatable approach that will make getting started a bit easier.
During the first session, I ask that a parent/ guardian sits in for the first 10-15 minutes (depending on the age of your child). I will ask a bunch of questions to get a holistic picture of your childs life. I will listen without judgment. We will come up with a plan together.
How many appointments will I need to have?
My approach is solutions focused. This means you won’t have to be in therapy forever. I usually find my clients have met their goals in 3-6 months and no longer require therapy.
I also have clients who choose to remain in therapy for much longer. They have seen improvements and still really enjoy having ongoing support and a place to process their thoughts and feelings.
Can I claim appointments with my private health fund?
As each health fund differs, please contact your individual health fund to clarify whether you are eligible for rebates with Thrive Wellbeing & Counselling Services.